--- title: How do I setup a TrustHub page description: Step-by-step guidance on how to setup and publish your TrustHub page. --- [Skip to content](https://knowledge.adoptech.co.uk/how-do-i-setup-a-trusthub-page#main-content) [![Adoptech-logo-GreyWithoutStrapline-1.png\]](https://knowledge.adoptech.co.uk/hs-fs/hubfs/Adoptech-logo-GreyWithoutStrapline-1.png?height=39&name=Adoptech-logo-GreyWithoutStrapline-1.png)](https://knowledge.adoptech.co.uk/?hsLang=en) Open main navigation Close main navigation Adoptech Help Centre - There are no suggestions because the search field is empty. 1. [Knowledge base](https://knowledge.adoptech.co.uk/?hsLang=en) 2. [FAQ's on Adoptech](https://knowledge.adoptech.co.uk/faqs-on-adoptech?hsLang=en) 3. [Trust Centre](https://knowledge.adoptech.co.uk/faqs-on-adoptech?hsLang=en#trust-centre) # How do I setup a TrustHub page ## Step-by-step guidance on how to setup and publish your TrustHub page. ### **1. Setup TrustHub access** Users require the "TrustHub Admin" role in order to configure the TrustHub page and authorise access request. ![thpeople](https://knowledge.adoptech.co.uk/hs-fs/hubfs/thpeople.png?width=670&height=108&name=thpeople.png) Go to **People**, **Edit** the user (select right hand side menu), **Role Permissions**, add **TrustHub Admin** Select **TrustHub** from under Company Information on the left hand side menu: ![coth](https://knowledge.adoptech.co.uk/hs-fs/hubfs/coth.png?width=201&height=144&name=coth.png) ### **2. Configure your TrustHub page settings and branding:** Select Settings from the top menu: ![111](https://knowledge.adoptech.co.uk/hs-fs/hubfs/111.png?width=631&height=598&name=111.png)  ### **3. Update the header text** ![1234](https://knowledge.adoptech.co.uk/hs-fs/hubfs/1234.png?width=670&height=82&name=1234.png) ### **4. Select the documents, reports and controls you wish to show on your TrustHub page** ### ![9877](https://knowledge.adoptech.co.uk/hs-fs/hubfs/9877.png?width=670&height=130&name=9877.png) #### **Visibility options for each document:** 1. **Do not show** - this is the default and means that the document is not visible on your page. 2. **Public** - anyone can view and download the document, do not select this is any of the information is confidential. 3. **Private and Locked -** the document is shown but cannot be viewed or downloaded without you granting permission. Visitors will have to request access, further details on**[approving access requests can be found here.](https://knowledge.adoptech.co.uk/how-to-authorise-trusthub-access-requests?hsLang=en)** ![](https://knowledge.adoptech.co.uk/hs-fs/hubfs/image-png-Sep-16-2024-07-38-25-0892-AM.png?width=286&height=234&name=image-png-Sep-16-2024-07-38-25-0892-AM.png) ### **5. Show your subprocessors (optional)** Subprocessors are the suppliers that handle data on your behalf. You can list the ones you choose in a **Subprocessors** section on your TrustHub page. It sits between **Information Security** and **Controls**. If you are not sure what a subprocessor is, see our [article on subprocessors](https://knowledge.adoptech.co.uk/what-is-a-subprocessor?hsLang=en). Publishing a subprocessor takes two steps, on two different pages. **Step A - Mark the supplier in your Vendor register** 1. Go to **Vendor register** and open the supplier. 2. In the **Overview** section, switch on **Subprocessor**. It is off by default. 3. Select **Done**. This only makes the supplier available to choose on your TrustHub page. It does not publish anything. ![](https://knowledge.adoptech.co.uk/hs-fs/hubfs/image-png-Nov-02-2026-04-47-17-5292-PM.png?width=670&height=454&name=image-png-Nov-02-2026-04-47-17-5292-PM.png) **Step B - Choose and publish it on your TrustHub page** 1. Go to **TrustHub** and find the **Subprocessors** section. It is switched off by default. Switch off **Exclude this section** to show it. 2. Select **Edit**. The suppliers you marked as subprocessors are listed, each with its logo, name, category and standards. 3. If you want, change the text above the list. It is shown above the cards on your page. 4. Tick the suppliers you want to show, or select **Select all**. 5. Choose a **Visibility**: **Do not show**, **Public** or **Private and Locked**. They work in the same way as for documents. 6. Select **Save**. On your public page, each published subprocessor is a card with its logo (its initials if there is no logo), its name, its category and its standards, for example ISO 27001. A **Private and Locked** subprocessor shows a padlock instead of the supplier's details, and visitors select it to request access. The cards show only these details. ![](https://knowledge.adoptech.co.uk/hs-fs/hubfs/image-png-Nov-02-2026-04-50-52-3925-PM.png?width=670&height=317&name=image-png-Nov-02-2026-04-50-52-3925-PM.png) ### **6. Add a link to your status page (optional)** The **Status Page** section sits directly below your company details. Use it to send visitors to a page you host elsewhere, such as your service status, your incident history or a security portal. 1. Go to **TrustHub** and find the **Status Page** section. It is switched off by default. It holds sample text that asks you to replace it before you switch the section on. 2. Select **Edit**. 3. If you want a different title, change it in the title box, for example to "Security portal". The title cannot be empty. 4. Replace the sample text with your own text and paste in your web addresses. 5. Select **Save**. 6. Switch off **Exclude this section** to show the section on your page. ![](https://knowledge.adoptech.co.uk/hs-fs/hubfs/image-png-Nov-02-2026-04-55-28-2650-PM.png?width=670&height=182&name=image-png-Nov-02-2026-04-55-28-2650-PM.png) On your public page, every web address you write becomes a link that opens in a new tab. - Addresses work with or without https://, for example https://status.example.com or status.example.com. - Punctuation at the end of a sentence is not part of the link. - Email addresses and file names such as report.pdf are not turned into links. A section you have excluded looks faded on your admin page, so you can see it is off. Visitors do not see excluded sections. The **Edit** button and the **Exclude this section** switch stay clear so you can still use them. ### 7. Publish your page Last but not least when you are ready to publish your page, simply select the Publish button in the top right hand corner: ![](https://knowledge.adoptech.co.uk/hs-fs/hubfs/image-png-Feb-20-2024-11-44-23-1281-AM.png?width=165&height=56&name=image-png-Feb-20-2024-11-44-23-1281-AM.png) Need Help? 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