--- title: FAQ's on Adoptech | Knowledge base description: Support articles explaining how to use key features in the Adoptech compliance platform. --- [Skip to content](https://knowledge.adoptech.co.uk/faqs-on-adoptech#main-content) [![Adoptech-logo-GreyWithoutStrapline-1.png\]](https://knowledge.adoptech.co.uk/hs-fs/hubfs/Adoptech-logo-GreyWithoutStrapline-1.png?height=39&name=Adoptech-logo-GreyWithoutStrapline-1.png)](https://knowledge.adoptech.co.uk/) Open main navigation Close main navigation Adoptech Help Centre - There are no suggestions because the search field is empty. 1. [Knowledge base](https://knowledge.adoptech.co.uk/) 2. [FAQ's on Adoptech](https://knowledge.adoptech.co.uk/faqs-on-adoptech) # FAQ's on Adoptech Support articles explaining how to use key features in the Adoptech compliance platform. ## Frameworks - [How do I create a custom test?](https://knowledge.adoptech.co.uk/how-do-i-create-a-custom-test) - [How do I make a Control compliant?](https://knowledge.adoptech.co.uk/how-do-i-make-a-control-compliant) - [What is a Check?](https://knowledge.adoptech.co.uk/what-is-a-check) - [How do I create a new Check?](https://knowledge.adoptech.co.uk/how-do-i-create-a-new-control-check) - [How do I make a Check compliant?](https://knowledge.adoptech.co.uk/how-do-i-make-a-check-compliant) - [How do I review a register?](https://knowledge.adoptech.co.uk/how-do-i-review-a-register) - [How do I review a control?](https://knowledge.adoptech.co.uk/how-do-i-review-a-control) - [Understanding Controls, Checks and Tests](https://knowledge.adoptech.co.uk/understanding-controls-checks-and-tests) - [How do I add a Check to a Control](https://knowledge.adoptech.co.uk/how-do-i-add-a-check-to-a-control) - [How do I add a control? ](https://knowledge.adoptech.co.uk/adding-a-control) - [How do I add or remove Policy Framework references?](https://knowledge.adoptech.co.uk/how-do-i-add-or-remove-policy-framework-references) - [How do I download reports?](https://knowledge.adoptech.co.uk/how-do-i-create-a-report-0) - [How do I create a report?](https://knowledge.adoptech.co.uk/how-do-i-create-a-report) - [How do I mark a control as not applicable/exclude a control?](https://knowledge.adoptech.co.uk/how-do-i-mark-a-control-as-out-of-scope) - [How do I enable automated tests?](https://knowledge.adoptech.co.uk/how-do-i-enable-automated-tests) - [How are Associated Tests Categorised?](https://knowledge.adoptech.co.uk/how-are-tests-categories-set) - [How do I run Associated Tests on a Check?](https://knowledge.adoptech.co.uk/control-compliance) See less ▼ ## Policies & Documents - [How do I update my policies?](https://knowledge.adoptech.co.uk/how-do-i-update-my-policies) - [Why can I not complete my policy?](https://knowledge.adoptech.co.uk/why-can-i-not-complete-my-policy) - [How do I download a policy?](https://knowledge.adoptech.co.uk/how-do-i-download-a-policy) - [Editing the text generated in a policy](https://knowledge.adoptech.co.uk/editing-the-text-generated-in-a-policy) - [How to update company information displayed on a policy](https://knowledge.adoptech.co.uk/how-to-updated-company-information-displayed-on-a-policy) - [How do I generate a policy?](https://knowledge.adoptech.co.uk/how-do-i-generate-a-policy) - [How do I upload a document to the Policies & Docs page?](https://knowledge.adoptech.co.uk/how-do-i-upload-a-document-to-the-poral) - [How do I attest that I have read a policy?](https://knowledge.adoptech.co.uk/how-do-i-read-a-policy) - [How do I link an uploaded policy to a control?](https://knowledge.adoptech.co.uk/how-do-i-link-an-uploaded-policy-to-a-control) - [How do I remove policies from a Control?](https://knowledge.adoptech.co.uk/how-do-i-remove-policies-from-a-test) - [How do I archive and delete my policies?](https://knowledge.adoptech.co.uk/how-do-i-archive-and-delete-my-policies) - [How do I set a review date for a policy?](https://knowledge.adoptech.co.uk/how-do-i-set-a-review-date-for-a-policy) - [How do I share policies with the team? (send read requests)](https://knowledge.adoptech.co.uk/how-do-i-share-policies-with-the-team) - [How can I check who has read a policy?](https://knowledge.adoptech.co.uk/how-can-i-check-who-has-read-a-policy) See less ▼ ## Risk Management - [How do I log an Incident in Adoptech?](https://knowledge.adoptech.co.uk/how-do-i-log-an-incident) - [Subscribing to threat intelligence - Slack](https://knowledge.adoptech.co.uk/subscribing-to-threat-intelligence) - [Subscribing to threat intelligence - Teams](https://knowledge.adoptech.co.uk/threat-intel-teams) - [How do I risk profile a vendor?](https://knowledge.adoptech.co.uk/how-to-assess-a-vendor-risk) - [Managing InfoSec Risk](https://knowledge.adoptech.co.uk/managing-infosec-risk-in-adoptech) - [What is PESTEL Analysis?](https://knowledge.adoptech.co.uk/pestel) See less ▼ ## Supplier Management - [How do I respond to a vendor assessment?](https://knowledge.adoptech.co.uk/how-do-i-respond-to-a-vendor-assessment) - [Which vendors should I add to my vendor register?](https://knowledge.adoptech.co.uk/which-vendors-should-i-add-to-my-vendor-register) - [Responding to an assessment](https://knowledge.adoptech.co.uk/responding-to-an-assessment) - [Sending an Assessment to a third party](https://knowledge.adoptech.co.uk/sending-an-assessment-to-a-third-party) - [How do I check who I have sent an Assessment to?](https://knowledge.adoptech.co.uk/how-do-i-check-who-i-have-sent-an-assessment-to) - [Links to key supplier support contacts](https://knowledge.adoptech.co.uk/key-supplier-contact-links) - [How do I view an Assessment response](https://knowledge.adoptech.co.uk/how-do-i-view-an-assessment-response) - [How can I access an assessment?](https://knowledge.adoptech.co.uk/how-can-i-access-an-assessment) - [Links to key suppliers' 4th party critical dependencies](https://knowledge.adoptech.co.uk/4th-party-dependencies) See less ▼ ## Audit Preparation - [How do I find onboarding and offboarding checklists?](https://knowledge.adoptech.co.uk/how-do-i-find-onboarding-and-offboarding-checklists) - [How do I create an audit and management review schedule?](https://knowledge.adoptech.co.uk/how-do-i-create-an-audit-schedule) - [How do I upload a certificate to Adoptech?](https://knowledge.adoptech.co.uk/how-do-i-upload-a-certificate-to-adoptech) - [How do I collate evidence for my SOC 2 Audit?](https://knowledge.adoptech.co.uk/how-do-i-collate-evidence-for-my-audit) - [What can I expect on the day of an internal audit?](https://knowledge.adoptech.co.uk/what-can-i-expect-on-the-day-of-an-internal-audit) ## Trust Centre - [How do I setup a TrustHub page](https://knowledge.adoptech.co.uk/how-do-i-setup-a-trusthub-page) - [How to authorise TrustHub access requests](https://knowledge.adoptech.co.uk/how-to-authorise-trusthub-access-requests) ## User Management - [How do I remove a user's access?](https://knowledge.adoptech.co.uk/how-do-i-delete-a-user) - [How do I change user permissions?](https://knowledge.adoptech.co.uk/how-do-i-change-user-permissions) - [How do I manage user groups?](https://knowledge.adoptech.co.uk/how-do-i-manage-user-groups) - [How do I manage SSO for my organisation?](https://knowledge.adoptech.co.uk/how-do-i-manage-sso-for-my-organisation) - [How do I add users to Adoptech?](https://knowledge.adoptech.co.uk/how-do-i-add-users-to-adoptech) - [How do I create Groups? and how should I group people?](https://knowledge.adoptech.co.uk/how-do-i-create-groups) - [How do I sync my users? and override the sanity check?](https://knowledge.adoptech.co.uk/how-do-i-sync-users-with-an-external-app) See less ▼ - [Getting Started](https://knowledge.adoptech.co.uk/getting-started#main-content) - [Getting Started](https://knowledge.adoptech.co.uk/getting-started#getting-started) - [Accounts & Billing](https://knowledge.adoptech.co.uk/getting-started#accounts-billing) - [FAQ's on Adoptech](https://knowledge.adoptech.co.uk/faqs-on-adoptech#main-content) - [Frameworks](https://knowledge.adoptech.co.uk/faqs-on-adoptech#frameworks) - [Policies & Documents](https://knowledge.adoptech.co.uk/faqs-on-adoptech#policies-documents) - [Risk Management](https://knowledge.adoptech.co.uk/faqs-on-adoptech#risk-management) - [Supplier Management](https://knowledge.adoptech.co.uk/faqs-on-adoptech#supplier-management) - [Audit Preparation](https://knowledge.adoptech.co.uk/faqs-on-adoptech#audit-preparation) - [Trust Centre](https://knowledge.adoptech.co.uk/faqs-on-adoptech#trust-centre) - [User Management](https://knowledge.adoptech.co.uk/faqs-on-adoptech#user-management) - [Frameworks & Certifications](https://knowledge.adoptech.co.uk/frameworks-certifications#main-content) - [ISO 27001](https://knowledge.adoptech.co.uk/frameworks-certifications#iso-27001) - [ISO 42001](https://knowledge.adoptech.co.uk/frameworks-certifications#iso-42001) - [Cyber Essentials](https://knowledge.adoptech.co.uk/frameworks-certifications#cyber-essentials) - [CAF](https://knowledge.adoptech.co.uk/frameworks-certifications#caf) - [PCI-DSS](https://knowledge.adoptech.co.uk/frameworks-certifications#pci-dss) - [SOC2](https://knowledge.adoptech.co.uk/frameworks-certifications#soc2) - [Data Privacy (GDPR)](https://knowledge.adoptech.co.uk/frameworks-certifications#data-privacy-gdpr) - [DORA](https://knowledge.adoptech.co.uk/frameworks-certifications#dora) - [ISO 9001](https://knowledge.adoptech.co.uk/frameworks-certifications#iso-9001) - [ISO 22301](https://knowledge.adoptech.co.uk/frameworks-certifications#iso-22301) - [ISO 14001](https://knowledge.adoptech.co.uk/frameworks-certifications#iso-14001) - [NIST 800-53](https://knowledge.adoptech.co.uk/frameworks-certifications#nist-800-53) - [NIST-CSF](https://knowledge.adoptech.co.uk/frameworks-certifications#nist-csf) - [NIS2](https://knowledge.adoptech.co.uk/frameworks-certifications#nis2) - [ISO 20000-1](https://knowledge.adoptech.co.uk/frameworks-certifications#iso-20000-1) - [HIPAA](https://knowledge.adoptech.co.uk/frameworks-certifications#hipaa) - [Integrations](https://knowledge.adoptech.co.uk/integrations#main-content) - [Cloud Infrastructure](https://knowledge.adoptech.co.uk/integrations#cloud-infrastructure) - [Identity & Access](https://knowledge.adoptech.co.uk/integrations#identity-access) - [DevOps & Code](https://knowledge.adoptech.co.uk/integrations#devops-code) - [Project Management](https://knowledge.adoptech.co.uk/integrations#project-management) - [HR & People Systems](https://knowledge.adoptech.co.uk/integrations#hr-people-systems) - [Security & Devices](https://knowledge.adoptech.co.uk/integrations#security-devices) - [Communication & Collaboration](https://knowledge.adoptech.co.uk/integrations#communication-collaboration) - [Legal & Regulations](https://knowledge.adoptech.co.uk/legal-regulations) - [Security Guidance](https://knowledge.adoptech.co.uk/security-guidance) - [Troubleshooting](https://knowledge.adoptech.co.uk/troubleshooting) [![Chill listening crop-3](https://knowledge.adoptech.co.uk/hs-fs/hubfs/adoptech-logo-1.png?width=209&height=54&name=adoptech-logo-1.png "Chill listening crop-3")](https://adoptech.co.uk/) Copyright © 2026, Adoptech Ltd.